At Punaryug, we are committed to providing a reliable and efficient delivery service for all our customers. We strive to ensure that your orders arrive promptly and in excellent condition. Below is an overview of our delivery policy, including timelines, shipping costs, and other important details.
We currently deliver across Pan India. If your location is outside our standard delivery zones, please contact our support team to discuss available options.
We offer various delivery options to suit your needs:
Delivery within **3-7 business days** for most locations. Some items may have specific delivery times, which will be displayed at checkout.
Get your order within **1-3 business days** for select items and locations. Additional charges apply for this service.
For customized or bulk orders, delivery timelines may vary. We will provide an estimated delivery date upon order confirmation.
**Note:** Delivery times are estimates and may vary due to unforeseen circumstances like extreme weather, natural disasters, or public holidays.
Shipping charges vary based on the delivery location, selected shipping method, and the weight and dimensions of your order. The final shipping cost will be calculated and displayed at checkout before you confirm your order.
**Standard Shipping**: [Cost or range, e.g., Free for orders above Rs1000, Rs500 for others]
**Express Shipping**: [Cost or range]
Once your order has shipped, you will receive a tracking number via email or SMS. You can track your package status in real-time by entering the tracking number on our website under “Track My Order.”
You will receive email or SMS notifications at each stage of the delivery process, from dispatch to delivery.
Orders placed on weekdays (Monday to Friday) are typically processed within **24 hours**. Orders placed on weekends or public holidays will be processed on the next business day.
In the event of a failed delivery due to incorrect address information or unavailability of the recipient:
Please ensure all delivery details are accurate. Punaryug is not responsible for deliveries to incorrect or incomplete addresses. If an incorrect address leads to a failed delivery, additional shipping charges may apply for reshipping.
If the recipient is not available during the first delivery attempt, our courier partner will attempt a redelivery. If the package remains undelivered, it may be returned to us. Re-delivery charges may apply in this case.
While we strive for timely delivery, some factors may occasionally cause delays beyond our control, such as extreme weather, customs clearances, or unforeseen logistical issues. If we experience any delays, we will notify you and provide updates as they become available.
Upon receiving your order, we encourage you to inspect the package for any signs of damage or tampering. If you notice any issues, please report them to our customer service team within **48 hours** of receiving the package to arrange for a replacement or refund.
Currently, we offer international shipping to select countries. Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the customer. Delivery timelines for international shipments vary depending on the destination and customs processing times.
If you have any questions or need assistance with your delivery, please feel free to contact us:
**Email:**punaryug777@gmail.com
**Live Chat:** Available on our website during business hours
At Punaryug, we value your satisfaction and are dedicated to delivering a seamless shopping experience. Thank you for choosing us, and we look forward to serving you!
