At Punaryug, we aim to make your shopping experience seamless and satisfying. We understand that circumstances may change, and you may need to cancel an order. This Cancellation Policy provides details on how to cancel an order, any applicable fees, and conditions under which cancellations are accepted.
If you wish to cancel your order, please do so before it has been shipped. You can check the status of your order in your account under “My Orders” or reach out to our customer support team.
Log in to your account, navigate to “My Orders,” and select the item you want to cancel. If your order has not been processed for shipping, you will see an option to cancel. Alternatively, you can contact our customer support team directly for assistance.
If you cancel an order before it has shipped, you will receive a full refund within **7-10 business days** to your original payment method.
Once an order has been shipped, we cannot process a cancellation. In such cases, you can initiate a return once the item is delivered by following our
After receiving the item, you may start a return request through your account or by contacting our customer support team. Returns are subject to our standard return policy terms.
Customized or made-to-order products are non-cancellable once the production process has begun. Please ensure that all details are accurate before confirming a customized order. If you need to make adjustments, contact us as soon as possible to see if changes can be accommodated.
Punaryug reserves the right to cancel orders under certain conditions, including but not limited to:
If a product is out of stock or discontinued, we may cancel your order and issue a full refund.
Orders with payment issues, such as authorization failure or incomplete payment, may be canceled. Our team will contact you to attempt to resolve the issue before cancellation.
Orders identified as potentially fraudulent or placed with misleading information may be canceled for security reasons.
If Punaryug cancels your order, you will be notified via email, and a full refund will be issued.
For canceled orders, refunds are typically processed within **7-10 business days** to the original payment method. However, it may take additional time depending on your bank’s policies.
If you need assistance with canceling an order or have any questions about our cancellation policy, please reach out to us:
**Email:** punaryug777@gmail.com
At Punaryug, we are dedicated to providing a smooth and convenient shopping experience. We appreciate your understanding of our Cancellation Policy and look forward to serving you. Thank you for choosing Punaryug!
